Is it me or does it seem that most vendors in the LMS/LCMS market still believe that with some smoke and mirrors, you won’t realize that social media actually must be integrated into social learning for it to exist? Or do they just drop the word, «social media », and rather say, «social learning and web 2.0 »?
After all, many have a blog, wiki, rss feed, a Facebook like page, with profile, inc. an image, friends can connect and see comments, and the end user can tweet within the LMS.
See, it is social learning. Not!!!
Tim Berner-Lee, Founder of the World Wide Web and coined the term «Web 2.0» :
Web 2.0 is of course a piece of jargon, nobody even knows what it means. If Web 2.0 for you is blogs and wikis, then that is people to people. But that was what the Web was supposed to be all along. And in fact, you know, this ‘Web 2.0,’ it means using the standards which have been produced by all these people working on Web 1.0.
Web 2.0 is still being hyped in the market, as the upcoming Web 2.0 expo clearly shows and some argue that social media some grew up within the web 2.0 process.
Nevertheless, social media has overtaken its Web 2.0 buzz, now standing and expanding on its own. The expo? Features social media solutions. When people scour the job markets, employers post seeking social media experts. Social media covers over 15 categories and grows as more offerings slide in there. With APIs and mashups, who knows where it can go.
Can one exist with out another? The answer is no. Social Learning = Learning, Collaboration & Communication. To achieve this and move forward, social media must be integrated into the platform or mechanism.
I often see vendors in the e-learning space that believe that social learning is similar to what I listed at the beginning of this article. While some vendors in the LMS/LCMS space will argue that they offer similar «real life » social media offerings in their solution, the key here is «similar ».
Real life social media, is just that « real time, real life ». Open sharing of information, collaboration and communication. Does this exist in your system ? Can you tweet in real time in your LMS and people outside of your system see your tweet ? Then, people outside of the LMS tweet and you (as the end user) can see the tweet in real time in the LMS ? This goes beyond just your «friends » within the system, and extends to the outside real world.
I know of only one LMS that does this, just one. The others who offer the «similar », offer just that «similar », but not the full open sharing of information. A counter argument for not offering the «real life» experience is the fear or someone saying something, or security issues, but for most companies, it is really the former. After all, if you are enabling your employees to read their internet emails, surf the web or even Tweet during company time, security is not the concern.
One vendor created a «filter» system so the administrator would type in words that were unacceptable, thus when the end user typed them, in real time, they appeared as *** or not at all. Sadly, they do not offer it as an open sharing of information internal to external system, rather just for end users in the LMS, when writing on a blog, wiki, etc. At least it is a start.
A filter system could be created tied to any open sharing of information internal LMS to real world and back again and work.
End users want the ability to open only one window and have everything contained within it. If you could have your real time Twitter, Linkedin feeds, Facebook and some other social media capability, and your end user did not have to open any other screens, what is the likelihood, that your system would increase in sales?
While it has been around for awhile, you are really starting to see traction on it. You sign up an account online, select some options, and you are able to see where your friends are in real time on a map or as it says «location».
Download the solution’s app to your smart phone or tablet, and now on the go you can see in real time where all your friends are located (those who signed up for the service). The social media solution utilizes your built in GPS with your smart phone, tablet or ties it into your IP address via your laptop, netbook, etc, regardless if you are at home or in the coffee shop.
I want the ultimate learning experience, so not only do I want to select and have friends follow me within my LMS and chat with them or have them read my feeds, but I want to know where they are and vice versa, so if we want to meet up we can. We want to take that next level of collaboration and communication. We wish to expand on another social media form - «events» - see meetup.com as an example; and intertwine them.
So, what can we do? Add geolocating as part of our social learning services. Now, I want an even greater experience, so I will add a virtual world.
Toss in scheduled webinars, real time livecasting, real time video streaming, avatars that have the face image of your end user and not Sigmund the Sea Monster, communicate in real time with mini video screens between learners - beyond just texting, and while you are at it… track it… everything, full analytical data. Yeah, you can toss in e-commerce, APIs, Mashups, and add any social media you can think of -slideshare presentations? You bet. App Sharing? Simple.
How far are we away from such a real world application? Not that far away, especially as technology, access speed (for the end user) and the on-going growth of social learning continues. 5 years? Easily.
Your LMS is your hub, a virtual learning community truly exists - to/from your LMS. Eliminating a piece here or there and a patchwork of odds and ends.
It would require a lot of capabilities in one solution to tap into various learners’ tastes, wants and companies training goals; something LMS/LCMS vendors always seem to be one step behind. It would be something someone hasn’t seen before, which for most vendors is unacceptable, but it could be done.
Now where did I put my Ipad?
Craig Weiss has been in the e-learning (web based) space since it began in the nineties. He has an extensive background in all aspects of e-learning, including LMS/LCMSs, learning communities, emerging technology and social learning/social media. He has been identified as one of the new voices in social learning. Craig is an analyst with Brandon Hall and provides independent consulting services to companies worldwide. His blog is www.elearninfo.com. |
C'est moi ou il semblerait que la plupart des fournisseurs de LMS et de LCMS continue de croire qu’avec un léger nuage de fumée, vous ne réaliserez pas que les médias sociaux doivent être, en réalité, intégrés dans le social learning pour lui permettre d’exister ? Ou bien ont-ils juste enlevé le mot "social media" pour mieux dire, «social learning et web 2.0"?
Après tout, beaucoup de LMS proposent des blogs, un wiki, un flux RSS, une page à la Facebook avec un profil riche, ou vos « amis » peuvent se connecter et voir vos commentaires, et une sorte de Twitter. « Regardez, c’est cela le social learning ! » Et bien non !
Bref historique
Ecoutons Tim Berner-Lee, un des fondateurs du World Wide Web, et qui est à l’origine du terme web 2.0 : le terme "Web 2.0 est bien entendu du jargon dont personne ne sait encore ce que cela signifie. Si le Web 2.0 est pour vous les blogs et les wikis, alors on parle de relation de personne à personne. Mais c'est ce que le Web était censé être depuis le début. En fait vous savez, ce Web 2.0, il s'agit d'utiliser les normes qui ont été développées par toutes ces personnes qui travaillent sur le Web 1.0. "
« It's all about Hype »
Web 2.0 est encore à la mode sur le marché, comme la Web 2.0 Expo à venir le montre clairement, et certains affirment que certains médias sociaux ont grandi au travers des processus du web 2.0.
Néanmoins, les médias sociaux ont dépassé ce buzz du Web 2.0, désormais permanent et s’autoalimentant. Le thème de l’expo? Les caractéristiques des solutions de médias sociaux. Les médias sociaux couvre désormais plus de 15 catégories dans le salon et continue à étendre leur emprise. Avec les API et autres mashups, qui sait où ils peuvent aller.
L'apprentissage social et les médias sociaux
Peut-on exister sans un autre? La réponse est non.Apprentissage social = apprentissage, collaboration et communication. Pour atteindre cet objectif et aller de l'avant, les médias sociaux doivent être intégrés dans les plateformes ou les mécanismes d’apprentissage.
Je vois souvent des vendeurs dans l'espace e-learning qui croient que l'apprentissage social est similaire à ce que j’ai répertorié au début de cet article. Tandis que certains fournisseurs de LMS / LCMS vous diront qu'ils offrent une expérience similaire de « vrai vie » dans leur solution que ne le font les médias sociaux, le point clé est ici le « similaire ».
La vrai vie dans les médias sociaux, c’est juste cela : temps réel, vie réelle. Le libre partage de l'information, la collaboration et la communication. Est-ce que cela existe dans votre système? Pouvez-vous communiquer en temps réel dans votre LMS et que les gens en dehors de votre système le voient? Et inversement ? Cela va au-delà de vos "amis" au sein du système, et s'étend vers le monde extérieur réel.
Je ne connais qu'un seul LMS qui fasse cela, juste un. Les autres qui offrent des «similaires», offre justement que des « similaires », mais pas le partage complet et ouvert de l'information. Les arguments pour ne pas offrir une expérience de « vraie vie" sont soit la peur, soit que quelqu'un dise quelque chose, ou encore les questions de sécurité. Mais pour la plupart des entreprises, c'est vraiment la peur qui l’emporte sur tout. Après tout, si vous permettez à vos employés de lire leurs emails, de surfer sur le web ou même d’utiliser twitter durant leur temps de travail, la sécurité n'est pas concernée.
Un fournisseur a créé un système de filtre pour que l'administrateur puisse entrer les mots jugés inacceptables. Lorsque l’utilisateur les tapent, ils apparaissent en temps réel comme ***. Malheureusement, ils n'offrent pas un partage ouvert de l'information – de l’interne vers le monde extérieur, mais juste pour les utilisateurs finaux du LMS, lors de l'écriture sur un blog, wiki, etc. Au moins c'est un début.
Bonjour?
Les utilisateurs finaux souhaitent avoir la possibilité d’avoir tous les services en n’ouvrant qu’une seule fenêtre. Si vous pouviez voir en temps réel votre twitter, vos flux Linkedin, ou Facebook plus quelques autres médias sociaux, et que vous n’ayez pas besoin d’ouvrir d’autres écrans, quelle est la probabilité que votre système contribue à l’augmentation des ventes?
Une nouvelle tendance dans les médias sociaux: la géolocalisation.
Alors qu'elle existe depuis un petit moment, vous commencez à en apercevoir l’intérêt. Vous souscrivez à un compte en ligne, sélectionnez les options, et vous voila en en mesure de voir où sont vos amis en temps réel sur une carte ou comme on dit "localisés".
Télécharger l’application sur votre smatphone ou sur votre tablet, et maintenant sur la route, vous pouvez voir en temps réel où tous vos amis se trouvent (enfin ceux qui utilisent ce service). Cette solution sociale utilise simplement votre GPS intégré à votre matériel, peu importe si vous êtes à la maison ou dans un café.
Social Media LMS, les communautés ou portails virtuelles : l’ultime expérience d’apprentissage
Je veux la dernière expérience d'apprentissage, afin non seulement de choisir et d’avoir des amis me suivant dans mon LMS, de pouvoir chatter avec eux ou qu’ils puissent lire mes flux, mais je veux aussi savoir où ils sont, et vice versa, ainsi si nous voulons nous rencontrer, nous le pourrons. Nous voulons profiter de cette prochaine étape de la collaboration et de la communication. Nous souhaitons développer une autre forme de médias sociaux - des «événements» - voir meetup.com à titre d'exemple, et tout imbriquer.
Alors, que pouvons-nous faire? Ajouter la géolocalisation dans le cadre de nos services d'apprentissage sociaux. Maintenant, je veux vivre une expérience encore plus grande, alors je vais ajouter un monde virtuel.
Mélanger dans les webinars programmés, le livecasting en temps réel, le streaming vidéo en temps réel, des avatars qui ont l'image du visage de votre interlocuteur et non celui de Sigmund le monstre marin, de communiquer en temps réel - avec des mini écrans vidéo entre les apprenants… Pendant que vous y êtes, vous ajouterez du monitoring, de tout, des montagnes de données. Oui, vous pourrez vous lancer dans le e-commerce, les API, les Mashups, et ajouter tous les médias sociaux que vous pensez. Les présentations slideshare? ok. Le partage d’application? Simple.
Dans quelle mesure nous sommes loin d'une telle application dans le monde réel? Pas très loin, surtout que la technologie, les vitesses de connexion et que la croissance continue de l'apprentissage social se poursuit. 5 ans? Facilement.
Nouveau terme: le social learning 3D - apprentissage, communication, collaboration, et expérience 3D
Votre LMS est votre plateforme, une communauté virtuelle d'apprentissage existe réellement dans/depuis/vers votre LMS.
Pour correspondre à tous les goûts des apprenants, les désirs et les objectifs de formation des entreprises, il faudrait énormément de fonctionnalités à une solution; et les vendeurs de LMS / LCMS semblent toujours avoir un temps de retard. Ce pourrait être quelque chose que personne n'a vu auparavant, ce qui serait inacceptable pour la plupart des vendeurs, mais cela pourrait exister.
Maintenant, où j'ai mis mon iPad?

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In theory, everyone is for the learning organization or the mobilization of collective intelligence. How could you be against it? Would that make you in favour...

In this paper, I relate the conceptual framework of communities of practice to systems theory and I review the career of the concept of community...

In this series of three articles, i want to explore social learning from the perspective of the individual and the organisation in today’s workplace and...

Learning is social by nature Without going all the way back to the theories of Vygotsky or Albert Bandura, the simplest way to explain social learning is perhaps to...

The change towards the creative economy has major implications for the nature of what we have called assets. In the industrial age, the assets were...

"The real genius of organizations is the informal, impromptu, often inspired ways that real people solve real problems in ways that formal processes can’t anticipate....

The concept of a job, as we know it, is starting to go away. Over the last year I've been speaking with many corporate business and...

I’ve written before about the changes I see coming for organizations (e.g. here), and they’re driven by the changes I am seeing in business and...

“Social Business” is not about technology, or about “corporate culture”. It is a sociopolitical historical shift that is bigger, broader and much more fascinating. A new...

In this series of three articles, i want to explore social learning from the perspective of the individual and the organisation in today’s workplace and...

Continuous acquisition and application of knowledge, skills, and beliefs by individuals, teams, and the whole enterprise is an essential aspect of high performance organizations. However, barriers...

The world has changed — people now live and work in a world where Google gives the answers, where a mobile phone is the lifeline...

Yes, I know that Facebook has 23 million users. Yes, I see people on Facebook everywhere I look – on the trains, at traffic lights...

Previously: Introduction: Communities of Practice and Social Learning Systems: the Career of a Concept. A social systems view on learning: communities of practice as social learning systems A community...

I’m responding to the Ecollab’s question – “can we formalize the informal?”Yes, you can formalize informal learning. Formalizing informal learning doesn’t mean that informal learning...

To improve, we must know our biggest failings. In the training and development field, our five biggest failures are as follows: We forget to minimize forgetting and...

Jonathan Miles post “A group of would be friends”, reports a Twitter discussion last week that hinged around reasons why people do not engage with learning. Jane Hart...

A lot of problems in business could be solved if we could align the interests of employees and managers with owners. Is there a way...

"This isn't the Information Age, it's the Learning Age; and the quicker people get their heads around that, the better" Professeur Stephen Heppell's remarks appear...

Talent Management 2.0 These days, one ought to be a talent. Once declared as such, there‘s only one way: up – straight up the career ladder....

Performance in the workplace is shaped by individual capabilities, defined roles, knowledge and skills, feedback, and a motivation loop that includes the confidence that performing...

There is little doubt that the emergence of Web 2.0 and social networking tools have radically changed the way organizations do business... so much so...

Much fuss is made of class-size effects in schools, but I often get blank stares when I talk about the dangers of putting 10,000 people together in...

People on the front lines, doing nitty-gritty manual work, can teach us plenty about real collaboration. Two men walk into a bar... Even if they both wear...

I've written a few postings recently (notably Social Learning doesn't mean what you think it does) where I have tried to show how the fundamental changes...

In Tony’s previous post, “Tearing Down Cubicle Walls – The Rise of Social Learning In Business”, he mentioned some of the business issues driving the...

Is this your HR leader? Do companies need social media? Ever notice HR leaders shying away from this question, typically being led by the Marketing or IT...

I complete exactly 3 months at ThoughtWorks today. While this has been a momentous career shift for me, I may not have written a blog post on...

Learning professionals have long recognized that the majority of learning takes place outside the classroom, primarily because effective learning takes place contextually. An employee will...

There are two new rules for professionals with responsibilities in the generation and production of content for knowledge acquisition: Rule One: You are no longer in...

How does work really get accomplished in organizations? Work usually doesn’t get accomplished the way management sees it formally. The problem with formality is the fact...

I've recently read the post by Frédéric Domon at the Socialearning blog site. He describes in a very precise manner the origin and the consequences of the 70-20-10 approach...

The latest feedback shows that the contribution remains the question mark as to the implementation and success of an enterprise social network! Today, a rate of 20-25% of...

Our relationship with technology is changing the ways we live and work. We connect digitally with our mobile devices, social networking tools, and various computer...

I posted a while back about the way we tend to create knowledge silos in social media, giving the example below of knowledge related to BP during...

At some point in time I am sure we’ve all found ourselves with an answer staring us in the face, but we just haven’t managed...

If you haven't been hiding under a rock on the edge of Antarctica for the past few years, you've probably heard of social learning. If you've...

Is there a difference between learning and development? I ruminated over this question for a number of years as a Learning & Development professional, but without...

Forget all this talk about “Social Business”, “Social Enterprise”, “Social Organization”, “Social XYZ” – your business already is “Social” because by its very nature it...

Let us face it; we, as humans, are selfish, individualists, and undoubtedly clinging to any privileges associated with power. Goodwill and sharing among peers follow Nielsen’s...

When we think of about "Enterprise 2.0" since 2006, the year that Andrew McAfee coined the term, we see that there has been considerable experience...

In a recent post published on the Harvard blog, Bill Taylor notices the rise of the Teaching Organization, as an evolutionary step of the Learning...

No translation available Pouvons nous formaliser l’apprentissage informel ? Je vais donner mon point de vue en faisant un petit détour par le cycle de Dune...

It's likely that new start-ups in the coming decade will be intensely collaborative, but initially small and without training departments. Established organizations, large enough to...

There’s been much justifiable excitement about social media recently; are you on top of it? The recognition that learning is 80% informal suggests that we...

Ever sign up for a gym membership and not really use it that much? I know… I know this probably hasn’t happened to you. But,...

I’m still thinking about the concept of joining since I wrote my post last week Joining is Important to Social Learning. Other people have been thinking...

No translation available La formation est importante pour le fonctionnement et le développement d’une entreprise car sa mission est de développer les compétences qui lui sont...

Social media, I’m a fan. I blog, facebook and tweet daily, and love all of the additional resources and tools. But when an important social...

To benefit from social learning, build a culture that makes learning fun, productive and commonplace, a culture where learning is part of everyday work. Marcia Conner and Steve...

At the LAMS European conference I gave a talk in which I explored what we know about learning, and what I've deduced about social media. My conclusion...

Collaborative Enterprise’s blog carnival this month looks at formalizing the informal – are there ways to deliberately harness social media to foster learning without losing the...

No translation available Pour ce premier thème sur la formation dans l’entreprise, je vais aborder deux points qui me semblent importants, notamment pour les grandes entreprises...
Much has been told and written about the capital importance of knowledge in organizations, and the rise of networks-enabled enterprise emphasizes even more the role...

Productivity: The amount of output per unit of input (labor, equipment, and capital). Enterprise has for long understood, and applied, that training and education are an important part of its hunt for competitive advantages. ...

The nature of my work has changed significantly over the past few years. Some of the change is due to advances in technology while others...

In my previous role at BEA Systems/Oracle, I created and managed a Professional Services business unit for training clients on the implementation of Enterprise Portals...
a video from LAB SSJ

The latter 20th Century was the golden era of the training department. Before the 20th Century, training per se did not exist outside the special...

OK, so here’s the deal – if learning is work and work is learning, why is organizational learning controlled by a learning management systems (LMS)...

Ecollab will discuss Informal Learning. Can we formalize it? Can we Should we? How much? How? This is our own response, originally written by Harold Jarche and Jane Hart: If informal...

Simplicity and the Enterprise Most companies start simple, with a few people gathering together around an idea. For small companies, decision-making, task assignments and direct interaction...

When Canadian soldiers in Afghanistan return from patrol, they spend time relaxing together in small, tightly-knit groups and tell stories about the mission. There is...

With digital media becoming embedded in our lives, many of us will be connected to several online communities at any given time. The Web enables...

Telling people that we can “formalize informal learning” is a not so subtle way of saying, “it’s OK, you don’t have to make any fundamental...

Innovation I’ve really appreciated the many posts where Tim Kastelle and I have connected by sharing ideas. Tim says that innovation is the process of idea management, which makes...

A large portion of the workforce face significant barriers to being autonomous learners on the job. From early on we are told to look to...

“Hyperlinks subvert hierarchy“ - Article #7 of The Cluetrain Manifesto, 1999. The Net, especially working and learning in networks, subverts many of the hierarchies we have developed...

Once again, I’m learning from my colleagues, as yesterday I realized how important self-direction is in enabling social learning. Now I’m picking up on Jay’s post on Social...

Jay Cross, Chief Scientist at the Internet Time Group, is the author of Informal Learning: Rediscovering the natural pathways that inspire innovation and performance, which was...

One of the approaches to improving Customer Engagement and Experiences I’d like to explore is the potential to include customers, partners and suppliers in the Social...

From 17 to 19 November 2009 will take place one of the most important conferences devoted to trends and innovation in corporate learning. The theme of...

This White Paper provides multiple perspectives on social learning, in two languages and from various business cultures. Here, Social Learning can be viewed as the development of...

We are in the Learning Age. By using social tools, anyone can easily begin an active training course by developing its PKM. A first step in...
In my last post, I asked some questions about formalising informal learning. And answered them. If: you understand that formalising informal learning will have organisation-wide consequences you use...

In a previous instalment entitled “The Collaboration Curve”, I discussed the basic premise that over a period of time and as the use of collaboration...

Ecollab ask the question for their blog carnival: Informal learning - can we formalise it? Should we? How much? How? 1. Can we? Is it practical? Any...

At the beginning of the year, on January 2 in fact, I wrote about reciprocity. My hopes were that we’d begin using the behavior of reciprocity...

Formalizing informal learning is my research topic for writing class. It may very well be the foundation of my dissertation! Recently I posted the mind...

How do you assess whether your informal learning, social learning, continuous learning and performance support initiatives have the desired impact or if they achieve the...

No translation available Pour Thierry de Baillon, je cite « il est de plus en plus illusoire de vouloir considérer le savoir comme étant soit informel,...

When an innovation emerges, there always are two steps. The first one consists in integrating the innovation in the way we work. The second one...

Social learning — namely, the use of social media in the workplace to foster learning, collaboration, networking, knowledge sharing, and communications — has taken on...

No translation available Depuis plusieurs années, Mars a suscité l'intérêt des chercheurs. Des robots sont envoyés sur cette planète pour détecter des signes de vie et...

Is it me or does it seem that most vendors in the LMS/LCMS market still believe that with some smoke and mirrors, you won’t realize...

Quick Question: How easy is it to find another employee in your organization with a specific expertise? Let me ask the question again another way:...

Harold Jarche recently offered a framework for social learning in the enterprise to outline how the concept of social learning relates to the large-scale changes facing organizations...

The last few days in Hong Kong have been incredible -- I saw some great sights, participated in some interesting activities and backed all of...
The Social Learning is based on the sharing of knowledge between each individual people. Everyone can bring something into the knowledge pool of its colleagues. The fixed...

What do you think the typical manager might say if you told them their employees don't gossip and engage one another enough in social interaction...

I've often thought of social learning as a very culture dependent phenomenon. A few weeks back I read an interesting article by Thierry de Baillon, his...

What do we meet at the corner of Assertiveness and Cooperation? The Thomas-Kilmann assessment suggests that it's Collaboration. Their assessment, which is the basis for many others, explores different...

How do you approach working with others? What is your resonant mode? Here's my two cents: Competition - "I win if you lose." Cooperation - "I will agree...

I don’t recall having put together a blog post over here on the specific topic of capturing "Best Practices"; so after reading last Friday’s blog...

Now that I’m on a mission to merge the terms Social Business and Enterprise 2.0 and rephrase asCollaboration, I thought it would be a good...

@Ecollab asks, “Can we formalize informal learning ?” My answer, “We've been there, done that.” Except for perhaps compliance learning programs, formal learning processes are...

When we don't already know how to formalize informal learning, there's a lot to learn. We can welcome the challenge if the process of learning...

I am often puzzled by the way organizations and agencies tackle social media, as if conversational marketing and Enterprise 2.0 were living in separate worlds,...

For years training and development departments have struggled to compile the data they need to show value to their organizations. However, we will find ourselves...
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