This White Paper is the first in a series on a theme. It provides multiple perspectives on social learning, in two languages and from various business cultures.
Social learning can be viewed as the development of knowledge, skills and attitudes while connected to others (peers, mentors, experts) in an electronic surround of digital media, both real-time and asynchronous.
The contributors to this paper have provided their perspectives on what we believe will be an important factor for the future success of all organizations. One way to read this paper is by using a lens given us by Marshall and Eric McLuhan*. We can ask how social learning will extend, obsolesce, retrieve or reverse what we are currently doing in our workplaces. This may afford some ideas as to what we should be doing.
In this white paper, our contributors answer the following question:
How would you describe social learning and why is it important for today's enterprise?
A big thank you to them for agreeing to participate in this adventure.
Happy reading and happy to find your comments and feedback.
*According at McLuhan's Laws of Media, every new medium:
1. extends a human property (the car extends the foot);
2. obsolesces the previous medium by turning it into a sport or an form of art (the automobile turns horses and carriages into sports);
3. retrieves a much older medium that was obsolesced before (the automobile brings back the shining armour of the chevalier);
4. flips or reverses its properties into the opposite effect when pushed to its limits (the automobile, when there are too many of them, create traffic jams, that is total paralysis)
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Frédéric Domon is President of Socialearning, a collaborative organization and strategy consulting agency. Socialearning assist organizations, from the development of collaborative work and learning practices (Enterprise 2.0 and social learning) to the set up of innovative interaction frameworks with customers (social media and social business). He shares the Socialearning spirit with his clients: leveraging social media (social earning) and learning through them (social learning). |
Vous avez raison, il est difficile de définir précisément le Social Learning. Cela reste pour moi un concept polymorphe. Sa définition dépend de là où l’on place le curseur entre apprentissage formel ou informel, entre apprentissage structuré ou non… Par exemple, pour certains, le social learning est l’équivalent du elearning 2.0 : on reste dans une conception d’apprentissage dirigé, moins structuré que dans l’elearning classique, mais tout de même fortement “top down”.
On ajoutera alors aux LMS classiques type Moodle quelques fonctionnalités sociales.
Pour d’autres, le social learning ne se conçoit qu’à travers des pratiques décentralisées et individuelles (bottom up)sous forme d’environnement personnel d’apprentissage. Dans ce cas, les LMS seront remplacés par des plateformes sociales (comme l’excellent ELGG par exemple).
Si il n’y avait qu’une ressource à lire sur le sujet, je vous conseillerai le très complet site de Jane Hart, Centre for Learning & Performance Technologies, http://c4lpt.co.uk.
Je vous recommande la partie où elle développe avec Harold Jarche les 5 types d’apprentissage que recouvrent le social learning : http://bit.ly/07R7suC
Concernant la possibilité de faire cohabiter “le formalisme du programme interne et l’empirisme de l’open learning”, donc de formaliser la formation informelle, je vous recommande la lecture de Jay Cross, http://internettime.pbworks.com/, ainsi que l’article “Informal Learning becomes Formal” (http://joshbersin.com/2009/01/21/informal-learning-becomes-formal/ ).